Epoxies, Etc... - Customer Survey

Thank you for your continued interest in Epoxies, Etc... We recognize that you, the customer, are the most important part of our business. Please let us know if we are meeting your expectations. Your comments are important and will be reviewed by senior management.

Thank you for your time and effort in completing this survey.

Please fill out this form completely. All field names in RED are required and must be completed before submitting the survey. If you have any questions send mail to sales@epoxies.com or call 1-800-EPOXIES for assistance.

Company:
Name:
Title:
Phone:	Ext:
Email:

Technical Support

1.) Technical service personnel were knowledgeable.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

2.) Technical service personnel were courteous/helpful.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

Customer Service

3.) Customer service personnel were knowledgeable.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

4.) Customer service personnel were courteous/helpful.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

5.) I received the information needed in a timely manner.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

Ordering

6.) It is easy to place orders.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

7.) Orders are received on time.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

8.) Orders received are accurate.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

9.) Orders received are undamaged & presentable.

    1 - Strongly Agree
    2
    3
    4
    5 - Strongly Disagree

Comments



Epoxies, Etc... 21 Starline Way, Cranston, RI 02921 USA Phone: 401-946-5564 Fax: 401-946-5526 Copyright © 2008 Epoxies Etc...		1-800-EPOXIES Email: sales@epoxies.com Directions to Epoxies Etc... TriggerBond is a registered trademark of Epoxies, Etc...